This policy explains how Gulshan Hospital handles information when you use this website and its appointment request features. We aim to collect only what is needed for the purpose you choose.
Information used for appointment requests
The website asks for your name, preferred doctor, date and time to prepare an appointment request. The request is then opened in WhatsApp for you to review and send. Please do not include medical details in the website appointment request.
Website preferences and technical information
The site stores your language preference on your device so it can remember English, Urdu or Roman Urdu. Hosting and network providers may process routine technical information such as IP address, request time and browser/device information for delivery, reliability and security. Gulshan Hospital does not use this website to create a patient medical record from your appointment request.
WhatsApp and third-party services
When you choose to send a request or question through WhatsApp, you leave this website and your information is handled by WhatsApp/Meta under its own terms and privacy practices. Map and directions links may similarly open third-party mapping services. Review their privacy information before sharing information.
Use, sharing, security and retention
Information is used for the purpose for which it was provided, such as responding to an appointment request, operating the website and protecting its security. We do not sell patient information. Information may be disclosed where required by applicable law or lawful authority. We use reasonable safeguards and keep information only as long as reasonably necessary for the relevant purpose, legal obligations and legitimate record-keeping needs.
Children and sensitive information
This website is not designed to collect medical details from children or other sensitive clinical information through the appointment form. A parent or guardian should handle online appointment communication for a minor where appropriate.
Your questions and policy updates
You may contact Gulshan Hospital through its official WhatsApp number with privacy questions or requests relating to information held by the hospital. This policy may be updated when the website, hospital practices or applicable requirements change; the date above will be updated.
Contact Gulshan Hospital on WhatsApp — +92 315 4826828
This website notice describes Gulshan Hospital’s current online practices and is not a substitute for professional legal advice.